Pay
For details and help on Pay queries
Pay code did not transfer to payroll and is missing from payslipsLearn how to resolve the issue when a pay code doesn’t transfer to payroll and doesn’t appear on employee payslips.
Pay code not calculating when running a future calculationFind out how to fix the issue when a pay code is not included in future calculations in Back Office or the Portal.
Error: The new pay code not in pay code group (pay code group name)Learn how to resolve the error message that occurs when a pay code is missing from the required pay code group.
Pay code not calculating on rest daysLearn how to configure a pay code so it calculates correctly on rest days in the WFM system.
Stop pay code calculating on rest daysThis article explains how to update pay code settings to prevent pay codes from calculating on rest days.
Error: Pay Code must be entered in full day segments – Timesheet ClaimPay Code must be entered in full day segments' occurs. Error message may also reference 'half day' or 'quarter day' segments
How to Assign Non Group Payroll Codes (NGPC) to Employees or Work GroupsWe have Employees/Work Groups who we want to assign Non Group Payroll Codes
Pay code not appearing on the create leave request screen drop-downThis article helps you identify and fix why a pay code may not appear in the leave request screen drop-down.
Employee's hours did not transfer to Payroll after generating timesheetsHours are recorded against an employee in CoreTime but the hours did not transfer to Payroll