If a pay code is missing from payroll and doesn’t show on payslips, it’s often because the Payroll Indicator is set to Non Payroll. You can check and update this setting in Back Office to resolve the issue.
This article explains how to check the configuration and correct it if needed.
Check the Payroll Indicator setting
Follow these steps to check the Payroll Indicator for the pay code:
Open CoreTime, then click System Params.
Select Pay Codes.
Search for the relevant pay code.
Click Calculate/Pay.
Check the Payroll Indicator field in the Pay In section.
If it is set to Non Payroll, change it to the correct option to ensure the pay code transfers to payroll.
Save your changes
After updating the Payroll Indicator, click Save to confirm the change.
Process the payroll again to confirm the pay code now appears on payslips.