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Error: You do not have access to 'get settings global' in the web services system. Please contact your system administrator

There are a number of screens (some of which are listed below) require the menu option to be enabled:

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Written by James Pardy
Updated over 5 months ago

To fix the error "You do not have access to 'get settings global' in the web services system. Please contact your system administrator", you need to enable the permission WS_ROSTER_MENU.GET_SETTINGS_GLOBAL for the affected user’s menu profile.

Steps to enable WS_ROSTER_MENU.GET_SETTINGS_GLOBAL

  1. Go to Core Portal

  2. Navigate to Security

  3. Select Menu Profiles

  4. Find and select the relevant menu profile assigned to the user experiencing the issue

  5. Click Manage Menu Options

  6. Search for WS_ROSTER_MENU.GET_SETTINGS_GLOBAL

  7. Enable (check/select) this option

  8. Save the changes

  9. Ask the user to log out and log back in for the permission change to take effect

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