If you see the error 'You do not have access to get balances entitlementcodes' when converting an employee's balance type or working with balance entitlement codes, this means your user account is missing a required menu option.
Resolve the error
For a Coreportal_Admin profile, Support can enable the menu option WS_ROSTER_MENU.GET_BALANCES_ENTITLEMENTCODES for the affected user.
Alternatively, assign yourself the menu profile WFM_BALANCE_ADMIN: go to Security, then Manage account, search your name, click the three dots, select Manage account, then Menu profiles, search WFM_BALANCE_ADMIN, and make it active.
đ¤Tip: After a menu profile change is applied, log out of the Portal and log back in for it to take effect. If the error remains after logging back in, take a full-screen screenshot of the error for Support.