Managers can view employees' schedules using two different calendar screens:
Team Calendar
Employee Calendar
These two calendars work differently and use separate access controls. Even if a manager can view an employee on the Team Calendar, they may still get an error when accessing the Employee Calendar if the correct portal parameters are not set.
Why this happens
The Team Calendar uses the Org Chart/Structure to determine visibility.
The Employee Calendar uses portal parameters:
cp_pers_maint_org_role
cp_pers_maint_org_group
If these parameters are not aligned to the manager's access, they will see the message:
"You do not have access to this person's calendar."
How to check the Employee Calendar access settings
Go to the Admin Dashboard.
Select Site Manager, then Admin Settings.
Search for cp_pers_maint.
Check the values for the following parameters:
cp_pers_maint_org_role
cp_pers_maint_org_group
For example:
Parameter | Example Value |
cp_pers_maint_org_role | MGRESS |
cp_pers_maint_org_group | WRKGRP |
This configuration means a manager’s access to the Employee Calendar is based on MGRESS (Reports to Manager) at the WRKGRP (Work Group) level.
⚠️Important: The Team Calendar allows you to view employees in the reporting structure, even multiple levels down. The Employee Calendar requires direct org role access based on the portal parameters. If the manager does not have the correct MGRESS/WRKGRP access for the employee, the system will display the error message.
Resolution steps
Confirm that the manager has the appropriate org role access for the employee’s work group.
Update the cp_pers_maint_org_role and cp_pers_maint_org_group if needed, or adjust the manager’s access levels to match.