If you need to update an employee’s work schedule for just one day (for example, to cover a shift swap or change in duties), follow these steps in CorePortal:
⚠️Important: This change only affects the specific day you select. The employee's standard pattern remains in place for all other days.
Use this function for one-off schedule changes, not for long-term pattern updates. If you are making significant schedule changes, consider informing the employee and reviewing any linked processes, such as payroll, absence management, or balances.
From the WFM Admin Dashboard, select WFM Person Maintenance.
Use the search function to find the employee.
Expand the 3-dot menu next to the employee's name and select Timesheet.
Click on the Actions button and select Weekly Work Schedule.
Navigate to the week that contains the day you wish to change.
In the Pattern field against the relevant day, click to edit.
Select the new pattern or shift as required.
The update will automatically save when you move away from the field.
