You need to extend the system calendar each year to cover the next calendar year, it also prevents errors when generating timesheets. Without an extended calendar, you may encounter issues like 'Failed Contact Support' errors. To extend the system calendar, follow the steps below.
From the Dashboard menu, click WFM Admin Dashboard.
Click WFM Configuration, then click Company and Calendar Config.
Next to the relevant company, click View/Edit.
Click Company Calendar Years, then click Add.
Fill in the information, then click OK.