Non-cycle shifts are tied to the system calendar, which must be extended before you can extend non-cycle shifts. If the calendar is not updated, employees will be unable to submit leave requests, managers won't be able to record absences, and timesheet calculations will be incorrect.
To extend the system calendar and ensure employees can submit leave requests, follow the steps below.
📌Note: Once all periods have been extended, the task will be marked as complete on the WFM Year End Tasks screen, and the View option will no longer be available.
Go to the WFM Admin Dashboard.
Select WFM Year End Tasks, then click the three-dot menu next to the task and select View to open the Non-Cycle Shift screen.
In the Non-Cycle Shifts screen, click Generate Periods.
Enter the From Period and To Period dates.
Select the periods to copy from the list, then click OK.
Click Save, and repeat this process for each company.