If a manager can't see Timesheet input on the Time exceptions screen, even though their menu profile is correct, a missing organisation role may be the cause. Follow these steps to check and assign the role.
Check the Team Scheduler role
To see Timesheet input from Time exceptions, a manager must have the Team Scheduler (TSCH) organisation role over the work group. Menu profile access alone is not enough.
Assign the role
To give the manager the Team Scheduler role, follow these steps.
Click People Management, then click Data Centre.
Click View All.
Click Maintain Organisation Roles by Person.
Find the manager and assign the Team Scheduler role over the relevant work group.
Ask the manager to check that Timesheet input now shows on Time exceptions.
đNote: Check the role in the same environment where the option is missing. An option can show in one environment, such as UAT, and not in another, such as Live.
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