If your organisation processes timesheet approvals in BackOffice rather than the WFM Admin Dashboard portal, you can review and approve or reject unapproved hours directly in BackOffice. You need the Approve Hours permission enabled on your System User record to do this.
Approve hours in BackOffice
Go to Time, then Time Mgt, then Approve Hours.
Select the relevant Calendar.
Select the relevant work groups, departments, or person.
Select the relevant pay codes.
Select the relevant date range.
On the right-hand side of the screen, select Unapproved Hours to list all unapproved hours.
Right-click on the screen and select Approve or Reject to process hours in bulk.
Alternatively, select the checkbox next to an individual entry on the right-hand side of the screen, then select Approve or Reject, to approve or reject hours manually one at a time.
⚠️Important: Before you can approve hours, make sure your System User record has the Approve Hours permission enabled. Go to CoreTime, select System Params, click System Users, select the relevant user, and enable Approve Hours.