You can end an employee's Team Area assignment directly from WFM Person Maintenance — for example, to align it with their appointment end date.
Update the Team Area end date
To end the assignment, you'll need to update the end date on the employee's Team Area Assignment tab.
Navigate to the WFM Admin Dashboard, then select WFM Person Maintenance.
Query the employee using their name or ID.
Click the three-dot menu and select View.
Go to the Team Area Assignment tab.
Change the End Date to the date you want the assignment to end.
Click Save.
⚠️Important: The Team Area End Date cannot be set earlier than the Team Area's own Start Date. If the end date you enter is rejected, check the Start Date on the same tab first.
