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Absence type not showing in employee calendar

Learn how to check and update your pay code settings when an absence type isn't appearing in the employee calendar.

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Written by James Pardy
Updated over 5 months ago

If an absence type isn’t showing in the employee calendar, the most common reason is that the associated pay code isn't configured to display. You can easily update the settings to ensure the absence appears correctly. This article shows you how to check and update the pay code configuration.

Check the pay code configuration

Follow these steps to make sure the pay code is set to display in the employee calendar:

  1. Navigate to the WFM Admin Dashboard.

  2. Select WFM Configuration.

  3. Click the Employee Calendar Configuration tile.

  4. Use the search bar to find the Pay Code you need.

  5. Enable the User Type toggles as required, for example:

    • Admin

    • Manager

    • Employee

  6. Choose a colour and calendar code for the pay code, if needed.

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