To access the Reports section in Back-Office, the menu profile CORETIME_MGR_REPORTS must be enabled on the user’s Back-Office account.
To enable the menu profile:
Navigate to Security.
Select User Management.
Change the drop-down option to All Back-Office Accounts.
Search for the username.
Click Manage Account.
Select Menu Profiles.
Search for CORETIME_MGR_REPORTS and enable it.