To give users access to work groups and departments, you need to first add the work group or department to the user and then grant their access.
To do this, follow the steps in each section below in order.
Add the work group or department
From the dashboard menu, click WFM Admin Dashboard.
Click WFM Configuration then select WFM System User Configuration.
Next to the relevant employee, click the three-dot menu.
Select View/Edit then select the company.
Click Access Details then add the relevant work groups and departments.
Click Save.
Grant access
If you're a super user, you can grant access to all work groups and department combinations. To do this, follow the steps below.
From the dashboard menu, click WFM Admin Dashboard.
Click WFM Configuration then select WFM System User Configuration.
Next to the relevant employee, click the three-dot menu.
Select View/Edit then select the company.
Click Access Details then click Actions.
Select Access All Groups / Departments.