The Roster Alerts screen gives Workforce Management managers a clear, accessible view of scheduling issues across their team areas. Alerts are grouped by category so you can quickly identify and act on the issues that matter most for your roster period.

Viewing roster alerts

Roster alerts are available in two views:

Roster day view.
Roster week view.

To open the alerts panel, select the alert icon within either view. The panel displays all alerts generated for that period.

📌Note: Categories with zero alerts are not displayed in the panel.

The roster alerts panel

When the roster alerts panel opens, it shows the total number of alerts generated for the selected period.

Alert categories are displayed as collapsed rows by default. Each row shows the category name and the count of active alerts for that category.

To see the individual alerts within a category, select the category row to expand it. You can expand multiple categories at the same time — expanding a second category does not close the first.

Employee-based alert rows

Each employee-based notification row displays:

Employee name.
Employee ID.
Alert message.

Shift-based alert rows

Shift-based alerts (Shifts Not Filled, Shifts Over Filled, Shifts Filled, Days Short Staffed, Days Over Staffed) display the shift or area identifier and the alert message.

View links

Not every alert includes a View link. Only alerts with a specific date attached to them display a View link.

Alert types

There are 35 alert types in total — 32 standard alerts and 3 shift management alerts.

Standard alerts

Standard alerts are driven by the validation rules configured for each team area.

Validation code	Alert name	Description
1	Exceeding contract hours	Rostered for more hours than the contract allows.
2	Exceeding working time hours	Exceeding legally permitted WTD average hours.
3	Close to WTD breach	Approaching a Working Time Directive violation.
4	Breaching daily rest rules	Inadequate rest periods between shifts.
5	Days short staffed	Days without enough staff scheduled.
6	Planned absences	Scheduled time off affecting staffing.
7	Days over staffed	Days with too many staff scheduled.
8	Contract start/end times	Breaches of contracted start/end times.
9	Working preferred pattern	Employee is working their preferred pattern.
10	Not working preferred pattern	Employee is not working their preferred pattern.
11	Working undesired pattern	Employee is working patterns they don't want.
12	Not working undesired pattern	Employee is not working undesired patterns (positive).
13	Staff requests	Employee requests for schedule changes or time off.
14	Received offers	Shift offers sent to employees.
15	Other requests	Requests from other teams.
16	Accepted offers	Shift offers that employees have accepted.
17	Work group default hours (maximum basic hours)	Exceeding standard working hours for the group.
18	Cost vs. budget	Roster costs exceed budget allocations.
19	Maximum daily hours	Violations of maximum daily working hours.
20	Valid work permit	Visa or work permit issues.
21	Not rostered	Employees who should be scheduled but aren't.
22	Minimum contract hours	Rostered less than minimum contracted hours.
23	Maximum contract hours	Rostered more than maximum contracted hours.
24	Deviation from contract hours	Significant differences from contracted hours.
25	Working time weekly rest breaks	Violations of WTD weekly rest requirements.
26	Consecutive working days	Infringements of maximum consecutive working days.
27	Max night shifts in 1 week	Exceeding the maximum late night shifts in one week.
28	Max overnight shifts in 1 week	Exceeding the maximum overnight shifts in one week.
29	One in four Saturdays off (managers)	Not meeting the Saturday time off requirement.
30	Minimum one working Sunday (managers)	Not meeting the minimum Sunday work requirement.
31	Split shifts	Infringements of split shift rules.
32	Roster less than contract	Rostered for fewer hours than contracted.

Shift management alerts

Shift management alerts give an overview of shift coverage and roster completion.

Alert name	Description
Shifts over filled	More people assigned to shifts than needed.
Shifts not filled	Shifts that don't have enough people assigned.
Shifts filled	Shifts that are properly staffed.
Roster progress	Overall completion percentage of roster planning for the period.

Menu options

Menu option	Menu ID
Get day view alerts — Roster > Get dayview alerts	WS_ROSTER_MENU.GET_DAYVIEW_ALERTS

Roster alerts overview