Skip to main content

How to resolve 'rest day' errors when booking annual leave.

Fix the "rest day" error in PeopleXD Workforce Management by updating the employee’s schedule so annual leave can be booked successfully.

Written by James Pardy

When booking annual leave in PeopleXD Workforce Management, you may see a "rest day" error. This happens when the employee is not scheduled to work on the selected date in Workforce Management.

Since annual leave can only be applied to scheduled working days, the system blocks the request if the date is marked as a rest day. Updating the employee’s roster for that date will resolve the issue.


Why the 'rest day' error occurs

The error appears when the selected leave date does not contain a working shift in the employee’s roster.

This usually happens because:

  • The employee is not scheduled to work on that date

  • The working pattern or shift is missing

  • The wrong contract or schedule is being used

  • The roster has not been updated in Workforce Management

Once a working shift is added to the schedule, the annual leave request can be submitted successfully.


Before you begin

Make sure:

  • You have access to PeopleXD

  • You have permission to view and edit employee schedules

  • You know the correct employee and leave date

  • The correct contract is selected (if the employee has multiple contracts)


Resolve the 'rest day' error

1. Access the employee schedule

  1. Open PeopleXD

  2. Search for the employee

  3. Open the employee profile

  4. Select Actions

  5. Click View schedules

This will display the employee’s roster.


2. Edit the roster

  1. Locate the date showing the rest day error

  2. Check if a working shift is assigned

  3. Add a working pattern or shift to that date

  4. Confirm the correct contract is selected

Only scheduled working days can accept annual leave entries.


3. Save the schedule

  1. Click Save

  2. Confirm the changes

  3. Ensure the shift appears on the selected date

The schedule is now updated.


4. Submit the annual leave request

  1. Return to the annual leave request

  2. Select the same date

  3. Submit the leave request

  4. Save or approve as required

The request should now process without the rest day error.


🤓Tip:
Always check the employee’s roster before booking annual leave.

If the employee has multiple contracts, update the correct schedule.

Inform the employee if their shift or roster has been adjusted.

If the error continues, check Workforce Management sync or contact system support.


Summary

The "rest day" error occurs because annual leave can only be booked on scheduled working days in PeopleXD.

To fix it:

  1. Open the employee schedule

  2. Add a working shift to the date

  3. Save the roster

  4. Submit the annual leave request again

Once the employee is scheduled to work on that date, the leave request will go through successfully.

Did this answer your question?