If employees report that they cannot book Annual Leave on the Native App, verify if the associated Pay Code is marked as View-Only. This guide walks you through the steps to find and update this setting.
Access the Pay Code Group settings
In Back Office, click CoreTime.
Select System Params.
Navigate to Reference K-P.
Click Personalised Pay Code Group (PPCG).
Search and query the relevant Pay Code
Search for the Pay Code related to Annual Leave.
Query the PPCG to check if the Pay Code is marked as View-Only.
Update the View-Only setting if necessary
If the Pay Code is marked View-Only, untick the View-Only option.
Save your changes.
🤓Tip: After updating the Pay Code, ask employees to log out and back in to refresh their app permissions.