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Rehired employees not appearing on Roster

An employee has been rehired. They have been assigned a team area and a shift but they aren't appearing on Roster

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Written by James Pardy
Updated over 5 months ago

For an employee to appear on the Roster and be included in Payroll, they must first be set up in the Payroll system for their new appointment. Once this setup is complete, the underlying system tables update automatically, and the employee will be included when the overnight roster generation job runs.

What if the Employee Isn’t on Payroll Yet?

If the employee is not set up on Payroll, their new appointment will not start until the Confirmed Future job picks up their start date.

📌Note:

The roster generation job schedules employees into their relevant team areas up to 90 days in advance from today’s date.

If the employee’s rehire date is more than 90 days in the future, they will not be included in the roster generation job.

Once the rehire date falls within the 90-day window, the roster regeneration job will include them automatically.

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