You may need to update your organisation structure to reflect changes in your company for example, where you create a new department.

This is done by creating the relevant reference data then updating your structure setup.

📌Note: The WFM Departments feature is coming soon.

Create a new department

You create most new reference data to be used in your structure in People Management. However, WFM now have some shared reference data screens.

To learn how to create a department in WFM watch the video or follow the steps below.

📌Note: Where the Sensitive Unit toggle has been turned on, additional access will need to be granted.

Department can also be created via People Management > Data Centre > Reference Data > Departments.

To enable Departments in WFM the following menu options need to be enabled on the relevant Admin profile.

Menu Option	Menu ID	System
Departments	CONFIG_SET_MENU.DEPARTMENTS	CorePortal
Get analysiscode	WS_ROSTER_MENU.GET_ANALYSISCODE	Web Services
Create bytype copy	WS_REFDATA_MENU.POST_BYTYPE_COPY	Web Services
Update bytype departments	WS_REFDATA_MENU.PATCH_BYTYPE_DEPARTMENTS	Web Services
Delete bytype	WS_REFDATA_MENU.DELETE_BYTYPE	Web Services

Add a department to your organisation structure

Once you have created your new department it needs to be added to your organisation structure.

To learn how to do this watch the video or follow the steps below:

On the People Management Dashboard click the Data Centre tab.
On the Data Centre widget click VIEW ALL.
Search for and click Structure Setup.
Next the relevant structure click HIERARCHY then EXPAND ALL.
Search for the hierarchy item you are adding to and expand its 3-dot menu. For example to add a new sub-department to a department. Expand the departments 3-dot menu.
Click Add and select Include linked items from the drop-down list to display all available items.
Search for the reference data and enable the Add to Hierarchy toggle.
Click SAVE.

For further guidance, read the user guide.