A break in an absence can occur due to:
A pay code not calculating on the intended date in the timesheet, causing the next day to calculate first (e.g., 14-AUG calculating before 13-AUG).
Overlapping absences entered on dates where absences already exist.
System calendar open periods being set too far back.
⚠️Important: Do not update absences in the current payroll period this way. After updating past absences, re-run Payroll Validation for the employee to update absences in the current payroll period.
Fixing a Break in Absence After Payroll Closure
If an absence with an incorrect start date has already been sent to payroll and the payroll period is closed, you must fix it manually:
Go to Payroll Dashboard > Employee.
Search for the employee and select View.
Go to the Absence Summary tab.
Find the relevant absence and click the 3-dot menu, then select Occupational Detail.
On the record, click the 3-dot menu again and select Edit Absence.
Update the Absence Start Date.
Click Save.