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Team Balances screen not displaying Annual leave balance for some employees

On the Team Balances screen, a manager can view the annual leave balances for some employees but not others

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Written by James Pardy
Updated over 5 months ago

Check the Balance Assignment

  1. Go to CoreTime and select System Params.

  2. Click on Balances, then select Parameters.

  3. In the MSS Parameters section, assign the balance to the relevant Balance Group.


Check Balance Group Setup

To verify where the balance group is set up:

  1. Go to CoreTime and select System Params.

  2. Navigate to Ref D to J, then click on Global Params.

  3. Select CoreTime MSS Balances to review the balance group configuration.

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