The balances can be changed from days to hours.
To change a balance from days to hours (or vice versa), follow the steps below.
From the dashboard menu, click WFM Admin Dashboard, then click WFM Person Maintenance.
Next to the relevant employee, click the three-dot menu, then click Balances.
Next to the relevant balance, click the three-dot menu, then click Edit Balance.
Click the Balance Type drop-down box to change the balance from days to hours or vice versa.