To reactivate a balance, follow the steps below.
From the Dashboard menu, click WFM Admin Dashboard, then click WFM Person Maintenance.
Next to the relevant employee, click the three-dot menu, then click Balances.
Select Inactive from the drop-down.
Next to the relevant balance, click Activate. Alternatively, you can choose Delete if you intend to remove the balance permanently.
To deactivate a balance, follow the steps below.
From the Dashboard menu, click WFM Admin Dashboard, then click WFM Person Maintenance.
Next to the relevant employee, click the three-dot menu, then click Balances.
Next to the relevant balance, click the three-dot menu, then click Deactivate.
Resolving Missing Entitlements in Assignment Lists
If a specific annual leave entitlement does not appear in an employee’s assignment list, but is available for others:
Open the assignment screen for the employee in PeopleXD.
In the Active dropdown menu, switch the view to Inactive.
Check if the entitlement is listed under inactive items.
Activate the entitlement to make it available for assignment.