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Error: 'You may not have access to this leave request' when approving from Absences

What to do if you see an access error when you approve or reject leave requests from Absences.

Written by James Pardy

If you're an administrator, you may see an error saying 'You may not have access to this leave request' when you try to approve, reject or action a leave request from People Management under Absences. You can manage these requests using Bulk Leave Approval instead.


Why this happens

Administrators cannot action individual leave requests from the Absences screen's three-dot menu. This isn't a missing permission. That screen's individual approval action isn't available to administrators at all, regardless of your access level or role.


Resolve it

Use the Bulk Leave Approval screen instead, which is the correct screen for administrators to approve, reject, or cancel leave requests.

  1. Go to the WFM Dashboard.

  2. Open Bulk Leave Approval.

  3. Select the leave requests you want to manage.

  4. Approve, reject, or cancel the selected requests as required.

📌Note: See Managing leave approvals when a manager is unavailable and Approve Leave Requests for more detail on using Bulk Leave Approval.

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