If absences such as sick leave are not calculating correctly on an employee’s rest days, it is often because the Include Rest Days option is not enabled for their balance. You can resolve this by enabling the option in Back-Office. It is recommended to test this change on a test system before applying it to live data.
Enable the Include Rest Days option
Before you begin, ensure you have appropriate permissions in Back-Office to modify balance parameters.
Follow these steps to enable Include Rest Days:
In Back-Office, click CoreTime.
Select System Params.
Click Balances then select Parameters.
Choose the relevant Balance.
Click Include Rest Days.
Select the check box(es) for the day(s) of the week you want rest days to be included.
Click Save to apply the changes.